In most instances your items should be delivered within 2 - 4 weeks.
Items are most usually delayed during customs process, however we have found that most of our customers receive their orders, on average, in around 11 -21 days and some even quicker depending on location. If after 28 days you have not received your order, then please contact us.
Products in the Attic are sourced from a variety of suppliers. Please be aware that because of this they may not arrive packaged together, dependant on the items you've selected. They may arrive in individual packets delivered within days of each other.
We happily refund items that are received in damaged condition or if the item received is not as requested. Lost shipments are replaced or refunded dependent on your preference. As we utilise a tracking service lost parcels are not a common issue. We DO NOT refund simply because you have changed your mind. We offer sizing charts on site with information relating to correct size ordering that we encourage you to read, along with a detailed product description.. Downloaded printable items are not refundable.
From time to time we offer FREE items, where all you need to pay is $5.00 postage. These offers can be found on our site in our menu when valid. They are usually limited time or quantity offers so you have to be quick.
One of the many talented members of our family writes for 123 Greetings, so they are our cards. We are in the process of creating physical versions for sale in our store and links are made available as they are designed.
We'd like to get them done a whole lot quicker but there's simply not enough hours in the day.
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